Refund policy

At Mahjdays we strive to ensure your complete satisfaction with every purchase. If for any reason you are not entirely satisfied or if the product arrives damaged, we offer a flexible return and exchange policy to make things right.

30-Day Money-Back Guarantee
We offer a 30-day money-back guarantee from the date of delivery.
If you are not satisfied or simply change your mind, you may return the item for a refund or exchange.

Conditions for Return
Our dedicated customer service team is ready to assist you every step of the way. When initiating a return, simply send us an email detailing the issue and include photos of the problem, along with your order number.

For a successful return, ensure that the product is in its original, unused condition with the label attached.

If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose. If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.

In the event that we cannot agree on what will make the difference, we will contact Payment Service Provider.

Upon receiving your return request and information, we will promptly approve the return, with the understanding that you are responsible for the return shipping costs.

Please note that promotional items are not eligible for exchange or return.

We are committed to providing exceptional customer service and ensuring a hassle-free experience with Mahjdays. If you have any questions or need further assistance, please don’t hesitate to contact us. Your satisfaction is our priority!